Commercial Terms of Service

1. Agreement to these Terms

These Commercial Terms of Service (the “Terms”) are a binding agreement between you and TeamLunch, Inc. (“TeamLunch,” “we,” “us,” or “our”) governing your access to and paid use of the TeamLunch AI application, websites, and related services (collectively, the “Service”). By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to that organization. You must be at least 18 years old, or the age of majority in your jurisdiction, to enter into these Terms.

Your use of the Service is also governed by our Usage Policy and Privacy Policy, each incorporated into these Terms by reference.

2. The Service

TeamLunch AI is a team-operations tool that organizes 1:1 communication, meeting notes, action items, and projects, and uses artificial intelligence to generate structured notes and weekly summaries. The Service includes AI-assisted features that process text you submit to produce output (the “AI Features”).

We may modify, enhance, or discontinue features of the Service from time to time. We will use commercially reasonable efforts to notify you of material adverse changes to features you actively use.

3. Accounts and workspaces

To use the Service you must create an account and a workspace. A workspace is the tenant boundary for your team’s data; each member holds a seat within a workspace. You are responsible for the accuracy of your registration information, for all activity under your account, and for keeping your credentials and any invite links secure.

Workspace administrators control membership, billing, content, and branding for that workspace, can export its data at any time, and may request deletion of the workspace through support. Administrators may act on behalf of the workspace and its members under these Terms. You must promptly notify us of any unauthorized use of your account.

4. Subscriptions, seats, and billing

Paid plans are billed on a per-seat basis through our payment processor, Stripe. Your plan, seat count, and account status are derived from your subscription as recorded in Stripe. By subscribing, you authorize us and Stripe to charge your payment method for all applicable fees.

• Seats are charged in advance for each billing period. Adding a seat mid-period prorates a charge for the remainder of that period; removing a seat reduces billing from the next period.
• Subscriptions renew automatically at the end of each billing period at the then-current rates until cancelled.
• Fees are exclusive of taxes; you are responsible for any sales, use, VAT, or similar taxes, excluding taxes on our net income.
• We may change pricing or introduce new fees on a prospective basis, with notice taking effect no earlier than your next renewal.
• You can view invoices and manage, upgrade, or cancel your subscription at any time through the Customer Portal in Settings.

Stripe processes payment-card data; TeamLunch does not store full card numbers on its servers. Your use of Stripe is subject to Stripe’s terms and privacy policy.

5. AI allowances and credits

Each plan includes a monthly allowance of AI usage (measured in processing tokens). Usage beyond the included allowance may be purchased as one-time credit packs. Allowances reset at the start of each billing period and do not roll over. Credit packs and allowances are non-transferable and have no cash value. We may apply reasonable rate limits and fair-use protections to preserve Service stability.

6. Your content and license

“Customer Content” means the notes, action items, projects, messages, names, and other materials you and your members submit to the Service. As between you and TeamLunch, you retain all rights in your Customer Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and create derived outputs from Customer Content solely to operate, secure, and improve the Service and to provide the AI Features, including transmitting relevant text to our AI subprocessor to generate output for you.

You represent that you have all rights necessary to submit Customer Content and to permit the processing described in these Terms and the Privacy Policy, and that your Customer Content and its processing do not violate applicable law or third-party rights.

7. Acceptable use

You must use the Service in compliance with our Usage Policy, which describes prohibited conduct and responsible use of the AI Features. We may remove content or suspend access for violations as described there.

8. Third-party services and AI providers

The Service relies on third-party providers, including Anthropic (AI processing), Supabase (database, authentication, and storage), Stripe (payments), Vercel (hosting), and an email provider (transactional email). Your use of the Service through these providers is subject to their respective terms. We are not responsible for the acts or omissions of third-party providers outside our reasonable control.

Text submitted to the AI Features is processed by Anthropic to generate output and is not used by Anthropic to train its models. AI calls are made server-side; AI provider credentials are never exposed to your browser.

9. Intellectual property

The Service, including its software, design, and trademarks, is owned by TeamLunch and its licensors and is protected by intellectual-property laws. Except for the rights expressly granted to you, we reserve all rights. You may not copy, modify, distribute, sell, or lease any part of the Service, or reverse engineer it, except to the extent applicable law prohibits such restriction.

If you provide feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you.

10. Confidentiality

Each party may access information of the other that is confidential. The receiving party will use such information only to perform under these Terms and will protect it with reasonable care. This does not apply to information that is public, independently developed, or rightfully received from a third party. We treat Customer Content as your confidential information.

11. Term, suspension, and termination

These Terms apply while you use the Service. You may cancel your subscription at any time; paid access continues through the end of the then-current billing period. Fees already paid are non-refundable except where required by law.

We may suspend or terminate your access, with or without notice, if you breach these Terms or the Usage Policy, fail to pay, or create risk or legal exposure for us or others. On termination, your right to use the Service ends. A workspace administrator may export the workspace’s data before requesting deletion; upon a verified deletion request, associated data is removed by cascading deletes as described in the Privacy Policy. Sections that by their nature should survive termination will survive.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure.

AI Features are probabilistic and may produce output that is inaccurate, incomplete, or unsuitable. AI-generated output is assistance, not professional, legal, medical, financial, or safety advice. You are responsible for reviewing and validating output before relying on it.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEAMLUNCH AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS UNDER THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. These limitations apply even if a remedy fails of its essential purpose and regardless of the theory of liability.

14. Indemnification

You will defend, indemnify, and hold harmless TeamLunch and its officers, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your Customer Content, your use of the Service in violation of these Terms or the Usage Policy, or your violation of applicable law or third-party rights.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide notice (for example, by posting the updated Terms with a new effective date or by email). Changes take effect on the stated effective date, and your continued use of the Service after that date constitutes acceptance. If you do not agree to the changes, you must stop using the Service.

16. Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods. Before filing a claim, the parties will first attempt in good faith to resolve any dispute informally by contacting one another. Subject to applicable law, the state and federal courts located in Delaware will have exclusive jurisdiction over disputes not otherwise resolved, and you consent to personal jurisdiction there. Nothing in this section prevents either party from seeking injunctive relief to protect its intellectual property or confidential information.

17. General

• Entire agreement. These Terms, together with the Usage Policy and Privacy Policy, are the entire agreement between you and us regarding the Service and supersede prior agreements on that subject.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Severability and waiver. If any provision is unenforceable, the remaining provisions remain in effect; our failure to enforce a provision is not a waiver.
• Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
• Notices. We may provide notices to you by email or in-app; you may contact us at the address below.
• Relationship. The parties are independent contractors; these Terms create no agency, partnership, or joint venture.

18. Contact

Questions about these Terms: support@teamlunch.ai.