Usage Policy

1. Scope

This Usage Policy applies to everyone who accesses or uses TeamLunch AI (the “Service”), and supplements the Commercial Terms of Service. Capitalized terms have the meanings given in the Commercial Terms. We may update this policy as described in the “Changes” section below.

2. Universal usage standards

When using the Service, you must:

• Comply with all applicable laws and regulations.
• Respect the rights, privacy, and safety of others, including your own team members.
• Use the Service only for your team’s legitimate internal operations.
• Maintain the security of your account, credentials, and invite links, and use the Service in good faith.
• Take responsibility for any content you submit and for decisions you make using AI-generated output.

3. Prohibited conduct

You must not, and must not allow anyone to:

• Use the Service to violate the law, infringe intellectual-property or privacy rights, defame, harass, or threaten others, or facilitate any illegal or harmful activity.
• Access, or attempt to access, data outside your workspace. We isolate workspaces and enforce access controls at the database with row-level security; probing, circumventing, or testing those boundaries without authorization is prohibited.
• Reverse engineer, decompile, scrape, crawl, or use automated means to extract data from the Service, except as expressly permitted.
• Interfere with or disrupt the Service, circumvent rate limits, usage allowances, authentication, or other technical or security controls, or attempt to gain unauthorized access to any system or account.
• Upload or transmit malware, or content that is illegal, infringing, or that you do not have the right to share.
• Resell, sublicense, or provide the Service to third parties outside your workspace, or use it to build a competing product.
• Use the Service to send spam or unsolicited messages, or to collect personal data unlawfully.

4. Responsible use of AI features

The Service includes AI features that process text you submit to generate notes, action items, and summaries. AI output is probabilistic and may be inaccurate or incomplete. When using the AI features, you must:

• Review AI-generated output before relying on it, and apply human judgment and oversight to any decision informed by it.
• Not use the AI features to generate or facilitate content that is unlawful, deceptive, fraudulent, harassing, hateful, sexually exploitative, or that promotes violence or self-harm.
• Not attempt to use the AI features to develop weapons, conduct cyberattacks, generate malicious code, or otherwise cause harm.
• Not submit content you are not permitted to process with a third-party AI provider, and not input others’ personal or sensitive data without a lawful basis and necessary notices or consents.
• Not attempt to circumvent safety systems, extract training data, reverse engineer the underlying models, or misrepresent AI-generated output as solely human-authored where doing so would be deceptive.

Because the AI features are powered by Anthropic, your use must also be consistent with Anthropic’s Usage Policy. See how submitted text is processed in our Privacy Policy.

5. High-risk and sensitive use cases

The Service is a productivity tool and is not designed or authorized for use as the sole basis of decisions that have legal, medical, financial, employment, or safety consequences. If you use AI output to inform such decisions, a qualified human must review the output and remain responsible for the decision. Do not use the Service for any use case requiring certified accuracy or where errors could cause physical, financial, or legal harm without appropriate human oversight and independent verification.

6. Content responsibility

You are solely responsible for the content you submit and for ensuring you have the rights and permissions necessary to submit and process it. We do not monitor content routinely, but we may review content to operate, secure, and enforce the policies governing the Service.

7. Reporting violations

To report a suspected violation of this policy, a security issue, or abuse, contact support@teamlunch.ai. We appreciate good-faith reports and will not penalize good-faith security research conducted within the limits of this policy and the law.

8. Enforcement

We may investigate suspected violations and may remove content, restrict features, or suspend or terminate accounts that violate this policy. Serious or repeated violations, or conduct that creates legal or security risk, may result in immediate termination as described in the Commercial Terms of Service.

9. Changes to this policy

We may update this Usage Policy from time to time. Material changes will be posted with a new effective date and, where appropriate, communicated by email or in-app. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.

10. Contact

Questions or reports: support@teamlunch.ai.